FAQ
Frequently Asked Questions
Everything you need to know about our refrigerator repair service — costs, brands, booking, warranty, and what to expect.
5.0★ from 6+ Google reviewsAll major brandsGenuine spare parts30–90 day workmanship warrantyTransparent, upfront pricing
All questions
What types of refrigerators do you repair?
We repair single-door, double-door, side-by-side, French door and mini fridges from all major brands including Samsung, LG, Sharp, Hitachi, Toshiba, Panasonic and more.
Which fridge brands do you service?
Our certified technicians service all top brands including Samsung, LG, Sharp, Hitachi, Toshiba, Panasonic, Haier, Midea, Electrolux, Bosch and Whirlpool.
Where can I find fridge repair near me in Puchong?
HGM provides doorstep refrigerator repair in Puchong and nearby Selangor areas including Subang Jaya, Petaling Jaya, Shah Alam, Cyberjaya, Putrajaya, Seri Kembangan, Klang, Damansara, Cheras, Bangi, and Klang Valley.
How much does a fridge repair cost?
Repair costs depend on the issue and required spare parts. We provide an upfront inspection and transparent price quote before starting any work. No hidden charges!
What warranty do you provide on repair work?
All repairs are backed by a 30–90 day service warranty: 30 days on labour-only fixes, and up to 90 days when we replace parts with genuine spares.
Why is my fridge not cold?
A fridge that is not cooling can be caused by a dirty condenser, faulty fan motor, thermostat failure, gas leak, or compressor problem. Our technicians diagnose the exact cause on-site.
Do you provide same day fridge repair?
Same day appointments are available in selected Puchong and nearby areas, depending on your location and booking time. Contact us on WhatsApp to check availability.
Adakah anda menawarkan servis repair peti ais berdekatan?
HGM menyediakan perkhidmatan repair peti ais ke rumah di Puchong dan kawasan Selangor berdekatan. Hubungi kami dengan jenama dan masalah peti ais anda untuk semakan ketersediaan.
Can you repair a fridge compressor?
Yes. We diagnose, repair and replace refrigerator compressors for all major brands. Our technician will advise whether repair or replacement is the more cost-effective option.
How quickly can a technician inspect my fridge?
Same day or next day appointments are available depending on your location and booking time. Contact us via WhatsApp for scheduling.
How do I book a repair appointment?
You can book by calling us at 016-266 2797, WhatsApp us with your brand and problem details, or fill in the quote form on our website. We respond within the hour.
What should I do before the technician arrives?
Please ensure access to the fridge, note down the brand and model number (usually on a sticker inside the door or on the back), and describe the problem.
Do you repair commercial refrigerators?
Yes. We repair commercial upright fridges, display chillers, under-counter units and chest freezers for restaurants, cafes and offices. Contact us for availability.
Can I buy spare parts from you directly?
We supply and install parts as part of a repair service. We do not sell loose parts separately, as correct installation is essential for safety and warranty coverage.
How long does a typical fridge repair take?
Most repairs are completed in a single visit lasting 30–90 minutes. Complex faults like compressor replacement may need a follow-up visit, which we schedule at your convenience.
Still have a question?
WhatsApp us or call — our team is happy to help with anything not covered above.
⭐ 5.0 from 6+ Google reviews · Genuine parts · 30–90 day warranty